How to request an ad account
To receive an ad account, press the "Request Ad Account" button in the LOTT Agency dashboard.
Choose an ad account type: Meta (Facebook), Google, or TikTok.
Fill out the required information.
Press "Submit" to send your request.
Need help? Watch this video tutorial on how to request an ad account in your Dashboard.
How Many Ad Accounts Can I Request?
There is no limit on the number of ad accounts you can request. We can provide you with as many Meta (Facebook), Google, and TikTok ad accounts as you need.
How long does it take for ad accounts to be created?
Once you submit a request, the ad account will be created typically within 1-2 business days.
Please note that Meta does not create ad accounts on weekends, so if your request is submitted toward the end of the week, there may be a slight delay. Rest assured, you'll be updated once your ad account is set up.
The ad account will appear in your LOTT dashboard once it is ready.
You will also receive a WhatsApp notification when the account is created.
Ad account naming conventions
All ad accounts provided by LOTT follow specific naming patterns. Some ad accounts start with #, while others may begin with BK, BN, RF, or LBW.
🔹 These naming conventions do not affect functionality—all accounts operate the same way and are managed under the same agency Business Manager. Regardless of the prefix, they follow the same policies, structures, and support processes.
What is the difference between whitehat and grayhat/blackhat ad accounts?
Whitehat ad accounts → Used for advertising products that comply with Meta's advertising policies.
Grayhat/blackhat ad accounts → Used for advertising products that do not comply with Meta's advertising policies.
💡 If you plan to promote non-compliant products, you must select a grayhat/blackhat account when submitting your request in the LOTT dashboard.
🚀 Performance of grayhat/blackhat ad accounts is the same as whitehat accounts. The only difference is they are created under a different agency Business Manager.
Which time zone should I choose for my ad account?
When selecting a time zone for your ad account:
Choose the time zone relevant to your target country/region.
If you are targeting multiple countries, we recommend creating a separate ad account for each region.
⏳ Time zones cannot be changed after account creation.
What should I add in the "Notes" field?
The 'Notes' field is optional. You can use it to request a specific ad account type (e.g., BK, RF, or #). If you don’t have any specific requests, you can leave this field blank.